Institutional Pension Service: The Role, Dilemma and Way out of Social Workers-Taking H Pension Welfare Institution as an Example
Author(s): Xinying Chen
With the intensification of the Chinese population aging trend, the demand for institutional pension is rising. As a delivery system of social welfare services, social work can promote the development of institutional pension services in China. In this respect, social workers should play the roles of service providers, demand and service evaluators, emotional and action supporters, resource linkers, resource and information managers in institutional pension, and promote the orderly progress of various services. However, through the case analysis of an H pension welfare institution, it is found that social workers and the H pension institution do not have a clear understanding of the role of social workers, and social work agency adopts “stocking” pattern for social workers, both of which lead to two dilemmas of role specialization and administrative tendency. In this regard, the following methods are proposed to solve the problem of role dilemma. The social work agency establishes long-term professional training mechanisms and incentive mechanisms. The H pension welfare institution needs to enhance its awareness of the role of social workers and give them more freedom to provide services. The government promotes the establishment of a sound incentive mechanism for the social work industry.